Shipping Policy

Shipping & Tracking

Once you complete your order, you can expect to receive a shipping confirmation email within 2 business days of your order confirmation email. You will receive tracking information about your shipment in the same manner.

Please allow 2 business days for the shipping confirmation email. Please only reach out if you have not received an email containing tracking information for your order within 2 business days of receiving your order confirmation email.

To best serve you regarding shipping, please contact us via email at info@agilitymedical.com.au

Shipping Cost

We are pleased to offer our customers free standard shipping on every order with no minimum order! Our shipping policy sets us apart from the competition and we hope it makes your shopping experience with us much more convenient.
Please note: We are only able to ship to Australian addresses

Shipping Carriers

AM uses a Startrack/Australia Post to get the patient/customer order to them in the fastest, most economical way. Our lead-time is most often 1-2 business days, but please note the order may be delayed if a product is not immediately available. Also, some items may ship separately in certain circumstances.
Please note: We are unable to adjust the shipping carrier for any order that uses Free Shipping

Shipping Restrictions

Please be advised that at this time, we cannot ship outside of Australia.

Expedited Shipping

Need an order faster? Contact our Customer Service team via email at info@agilitymedical.com.au for a quote. Due to the variety of item types, sizes and weights, we request you speak to one of our customer service agents for a customised quote.
Please note: We cannot adjust the shipping method or expedite shipping on orders that have been previously placed.